We know we work hard...
We just need the best metrics to show it
Next time you’re presenting your department’s progress to your boss, don’t give them per-post Facebook engagement, or any other ‘softer’ metric. Give them what they want to see: KPIs that affect the bigger picture and your bottom line.
Learn how to show:
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The price you pay to acquire a new customer
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How much of the customer pie you can claim
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The relationship between the lifetime value of a customer and cost of creating them
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The time it takes to earn back the cost of acquiring customers
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Percentage of new business that’s directly driven by marketing
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Marketing’s influence on leads during the buying cycle